Benefits of social media policy reviews

Benefits of social media policy reviews

Does your business have a social media policy? If so, when was the last time you updated it? If you’re taking too long to answer these questions, that isn’t a good sign. Because you should be conducting regular reviews, at least annually. You’d enjoy innumerable benefits, and deter your employees from obsessing over Snapchat filters in the process.

Enhance customer service through video chat

Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries.

Updated Microsoft Teams is set for release

Updated Microsoft Teams is set for release

Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams — Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove the “view only” setting on Google Docs.

‘Always Free’ added to Google Cloud Platform

‘Always Free’ added to Google Cloud Platform

To those who are unfamiliar with Google Cloud Platform, it’s an app-development program offered via Google’s public cloud. It is Google’s answer to Amazon Web Services (AWS) and Microsoft Azure. Like those two cloud platforms, Google Cloud Platform offers similar services and a similarly structured free-trial period.