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Complete IT Management for Your Business
As a business grows, managing technology becomes more complicated. Additional employees, devices, applications and cybersecurity requirements can create challenges that reactive IT support is not designed to handle.
Strategic Technology Associates acts as an extension of your organization. We proactively monitor, manage and support your technology environment so your employees can stay productive and your leadership team can focus on the business.
Our managed IT services may include:
- Proactive network and device monitoring
- Help desk and remote technical support
- Server and network management
- Microsoft 365 support
- Cybersecurity protection
- Email security and spam filtering
- Endpoint protection
- Backup and business continuity
- Hardware and software support
- Employee onboarding and offboarding
- Vendor coordination
- Technology documentation
- IT planning and consulting
Managed IT Support for Organizations With 15–100 Workstations
Organizations with 15 or more workstations often reach a point where informal or reactive IT support is no longer enough.
As the organization grows, leadership may begin to experience:
- Proactive network and device monitoring
- Help desk and remote technical support
- Server and network management
- Microsoft 365 support
- Cybersecurity protection
- Email security and spam filtering
- Endpoint protection
- Backup and business continuity
- Hardware and software support
- Employee onboarding and offboarding
- Vendor coordination
- Technology documentation
- IT planning and consulting
Strategic Technology Associates provides a structured approach to managing these risks.
We help leadership understand the condition of the company’s technology, identify priorities and create an IT plan that supports continued growth.
Reduce Downtime and Improve Productivity
Technology problems can interrupt operations, delay customer service and prevent employees from completing their work.
Our proactive approach is designed to identify and address potential problems before they create major disruptions. When support is needed, our technicians work to diagnose the issue, communicate clearly and restore productivity as quickly as possible.
With managed IT services, your organization gains:
- More reliable technology
- Faster access to technical support
- Fewer unexpected disruptions
- Improved employee productivity
- Better visibility into IT performance
- More predictable technology planning
- A dedicated team familiar with your environment
Strengthen Your Cybersecurity
Every employee, device and application connected to your network can introduce additional security risks. Strategic Technology Associates helps New Brunswick businesses build a layered cybersecurity approach that may include:
- More reliable technology
- Faster access to technical support
- Fewer unexpected disruptions
- Improved employee productivity
- Better visibility into IT performance
- More predictable technology planning
- A dedicated team familiar with your environment
We evaluate cybersecurity as part of the complete technology environment rather than treating it as a separate product.
Microsoft 365 Management and Support
Microsoft 365 can improve communication and collaboration, but poor configurations, unmanaged accounts and excessive permissions can expose a business to unnecessary risk.
Strategic Technology Associates can help manage:
- Microsoft 365 accounts and licensing
- Employee onboarding and offboarding
- Email and collaboration tools
- User access and permissions
- Multi-factor authentication
- Security settings
- Microsoft Teams
- Data protection and backup requirements
Backup and Business Continuity
Having a backup does not automatically mean your business can recover quickly from an outage, cyberattack or equipment failure.
Strategic Technology Associates helps businesses establish backup and business continuity solutions based on their operational needs.
This may include:
- Onsite and cloud backups
- System imaging
- Backup monitoring
- Recovery planning
- Backup testing
- Business continuity procedures
The goal is to reduce data loss and help your organization resume operations as quickly as possible following an interruption.
A More Predictable Approach to IT Costs
Reactive IT support can create unpredictable expenses because the business is charged after something has already gone wrong.
Managed IT provides a more proactive and structured approach.
Strategic Technology Associates evaluates your environment, recommends appropriate solutions and helps you plan for future technology requirements.
This gives leadership greater visibility into:
- Current technology expenses
- Upcoming hardware replacements
- Licensing requirements
- Cybersecurity priorities
- Infrastructure projects
- Potential areas of overspending
- Risks that may create future costs
Our Managed IT Process
Initial Consultation
We begin by learning about your business, employees, technology challenges and operational priorities.
Network Assessment
Our team evaluates the condition of your technology environment and identifies security, performance, reliability and documentation gaps.
Recommendations
We explain our findings in plain language and prioritize the improvements that will have the greatest impact.
IT Plan Development
We recommend a managed or co-managed IT solution based on your organization's size, internal resources, risks and business goals.
Onboarding and Documentation
Our team gathers the necessary information, establishes support processes and documents your technology environment.
Ongoing Management
We continuously support, monitor and improve your technology as your organization changes.
Who We Support
Strategic Technology Associates provides managed IT services for New Brunswick organizations, including:
- Law firms and professional service firms
- Manufacturers
- Municipalities
- Medical offices
- Nonprofit organizations
- Construction companies
- Accounting and financial organizations
- Growing small and medium-sized businesses
Our office is located in Moncton, and we support organizations throughout New Brunswick, including:
- Moncton
- Dieppe
- Riverview
- Fredericton
- Saint John
- Surrounding New Brunswick communities
Why Work With Strategic Technology Associates?
Strategic Technology Associates helps small and medium-sized organizations get better results from their technology investments.
Our clients benefit from:
Managed IT provides a more proactive and structured approach.
Strategic Technology Associates evaluates your environment, recommends appropriate solutions and helps you plan for future technology requirements.
This gives leadership greater visibility into:
- A New Brunswick-based IT team
- Proactive managed IT support
- Cybersecurity and business continuity expertise
- Microsoft technology experience
- Support for organizations with 15–100 workstations
- Practical recommendations explained in plain language
- Technology planning aligned with business goals
- Remote and onsite support within our service areas
Frequently Asked Questions
Yes. Strategic Technology Associates provides managed IT services for New Brunswick businesses and organizations with growing technology requirements. Our typical clients have approximately 15–100 workstations and depend on secure and reliable technology for daily operations.
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Find Out What Is Happening Inside Your IT Environment
Recurring technology problems, unclear costs and cybersecurity uncertainty can make it difficult to know where to begin.
Strategic Technology Associates can assess your current environment, identify important risks and help you create a practical plan for improving your IT.