Cyberattacks have become rampant and have also grown in sophistication. A simple lapse in your network security could lead to a chain of events that could prove catastrophic for your business. You can avoid this by implementing a robust cybersecurity framework such as zero trust.
One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable interactions that leave your clients feeling satisfied and valued.
Microsoft Loop is a productivity tool that lets you collaborate with your team more efficiently. It works seamlessly within Outlook and Teams to keep everyone on the same page. Loop's unique approach to collaboration makes it easy to organize information, discuss ideas, and stay on top of tasks.
Over the past few years, awareness about IT services has significantly increased. Businesses of varying sizes recognize the need for and importance of utilizing IT services to protect sensitive data, keep day-to-day operations running smoothly, increase productivity throughout various departments and stay up-to-date with the most recent technology trends.
In today’s threat landscape, where businesses are constantly at risk of being targeted by a cyberattack, adopting a zero-trust security model could be a wise decision from a cybersecurity point of view.
Zero trust works on the premise that everything — humans, machines or applications — poses a risk to your network and must prove trustworthy before accessing the organization’s network or data.
As a small- or medium-sized business (SMB) owner, you understand how challenging it can be to keep your company afloat. While you may have a solid business plan, unexpected events such as natural disasters or cybersecurity threats can disrupt your operations.
Windows Hello is a feature that was introduced with Windows 10 to make logging in to your device easier and more secure. With Windows Hello, you can use biometric authentication methods or a PIN code to access your computer. Windows 11 has brought a few changes and improvements to Windows Hello that make the login process even more seamless.
When it comes to protecting your business from cyberthreats, having the right tools and technology is only half the battle. You also need the expertise, controls and processes to manage and mitigate these threats effectively. That’s where a managed security service provider (MSSP) comes in.
Technology has become essential to our society. We use it for nearly every aspect of our lives, from entertainment to personal security. Unfortunately, it’s not all good, and over time, many of us have developed some negative tech habits. When we’re supposed to work or stay productive, we might turn to our phones or tablets and scroll through social media or the news.
In today’s fast-paced world, it can be challenging to stay focused and productive. With constant distractions from social media, e-mail notifications and other online temptations, it’s no surprise that many people struggle to get things done. Fortunately, technology can also be an asset to help you stay on task and reach your goals, regardless of whether you’re trying to accomplish things in the workplace or in your personal life.
