The Atlantic Canada Business Owners’ Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your
Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

IT Buyers Guide

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 17 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail, and data.

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Strategic Technology Associates (STAI) has built a good reputation with their professionalism, efficiency and quick problem-solving skills. They have since become an important planning resource with their hands-on approach and ongoing efforts to understand my business and what it needs. STAI is not only an IT service provider, they are a valued partner.

Robert Higson,
The Town of Riverview

Great systems, great people, a trusted and valued piece of our team. Sean and his team have become an integral part of our IT offering at Maritime Door & Window.

Mike Mann,
Maritime Door & Window