5 Crucial steps when migrating UC to the cloud

Moving your business’s unified communications (UC) systems to the cloud offers many perks, including augmented security and scalability. You must, however, plan the migration carefully if you want to enjoy the move’s full benefits and avoid the possible risks that come with it. Here are steps you should follow to ensure seamless migration. Opt for […]

How Office Delve affects Microsoft 365 users

Microsoft 365 is a cloud-based productivity suite widely used by small- and medium-sized businesses (SMBs). It comes in a wide variety of subscription plans, making it a popular choice for businesses. However, users have expressed some security concerns about storing and accessing data on this platform. Microsoft addresses this problem with Office Delve. What is […]

The best practices in collecting customer data

Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant. Here are some of […]

Free up disk space on your PC with Disk Cleanup

Hard disk drive capacities are increasing exponentially over time, yet somehow they always seem to fill up. This rings even more true for solid-state drives, which cost more but offer less storage space than conventional mechanical hard disks. If you’re brushing against your PC’s maximum storage capacity, using Disk Cleanup should help you free up […]

VoIP theft of service: What you need to know

Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud. What is theft of service? VoIP theft of service is […]

Microsoft Excel: An essential upgrade

Businesses use Microsoft Excel for many purposes, including creating formulas, planning budgets, recording expenditures, and more. A spreadsheet can handle limitless amounts of information, making it an extremely useful tool for storing and analyzing data such as text and numbers. With its essential upgrade, Excel lets you do so much more. Previous Excel upgrades include […]

How robust dashboards can help your business

A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations. Marketing insights An organization’s marketing department analyzes a significant amount of data from various channels. Whether […]

Improve your Windows 10 experience with these features

Windows is the most popular operating system in history, but despite its popularity, many users still do not know about all of its functionalities. Here are some Windows 10 features from the latest update that you might have missed. Night light This feature lets you reduce the amount of blue light emitted from your screen, […]

Engaging on-hold messages via VoIP

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can […]