Negative reviews on sites like Yelp, Trip Advisor, and Ripoff Report will damage your brand's online presence . So how can you protect your company from defamatory and false reviews that show up on search results for your business? Here's the best strategy.

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately. 

Tape backups are the best DR solution
Backup tapes are physical objects that deteriorate over time.

Routers, switches, modems, gateways, firewalls, servers, and storage devices — these are just some of the many machines you need to build a network infrastructure that enables effective internal and external communications. Even when pared down to serve fewer users, the costs of building a similar infrastructure were prohibitive for SMBs, at least until hyperconvergence came along.

Many business owners are in the dark about unified communications (UC) and don’t know how it will help their bottom lines. To end your doubts and breathe new life into your business, read this.

Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global public relations industry.

Storing files in the cloud is common nowadays, making things convenient for business owners who want to manage their data on the go. But the number of ways to do this can be daunting, especially to the uninitiated. Don’t get lost in the sea of options.

Windows 10 is developed as a service, and regularly receives patches and bug fixes. It also gets feature updates at least twice a year, and 2018 is no different. This October, Microsoft unveiled the October 2018 update, also known as Redstone 5, which comes with some amazing new features.

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as Microsoft does. Office 365 includes “intelligent” functionality for analyzing your employees’ time and coaching them on how to use it more efficiently.

Google receives millions of search requests everyday. It’s no surprise that people have dedicated their entire careers to mastering how this process takes place and how they can boost sites’ ranking for their own financial gain. Here are four quick tips and tricks for improving your Google search ranking.

Keeping up with tech trends as a small- or medium-sized business owner is tough. Virtualization is a great example of this. From the boost to network security and ability to scale your workstations and servers according to your business growth, it’s time to start learning more about it.

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were.