Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones.

Small businesses can accomplish a lot by implementing virtualization in their office IT network. Unfortunately, many SMBs shy away from it because of various misconceptions. Here are four myths about virtualization you should stop believing.
Myth #1 – Virtualization is too expensive for SMBs
Many people assume that the more advanced an IT solution is, the more expensive it is to install and maintain.

Explaining the concept of virtualization is no easy task, and failed attempts to do so have left it with an undeserved reputation. We want to set the record straight about this technology’s many benefits by dispelling the four most common misconceptions.

Basic internet-based phone calls aren’t new to many of our readers. Skype has been around for over a decade and there are dozens of other free apps with limited features. Picking a voice over IP

(VoIP) solution for a small business is still a tricky prospect, though.