Our Team
Sean Robertson
President & CEO
Education: Atlantic Computer Institute, Systems Analysis and Programming
Certifications: Microsoft Small Business Specialist
Previous experience:
Chief Information Officer - Imperial Manufacturing Group
Vice President, Operations and Information Technology - Imperial Manufacturing Group
Director, Customer Service and Information Technology - Imperial Manufacturing Group
Six Sigma Green Belt - General Electric Appliances Canada
Manager, Parts Distribution and Logistics - General Electric Appliances Canada
Customer Service Manager - General Electric Appliances Canada
IT Team Leader - General Electric Appliances Canada
Years of IT industry experience: 40, I developed and sold my first payroll system when I was 15.
Hobbies and interests:
I love to play guitar and jam with my two sons, Matt (guitar) and Nick (drums). I serve on the Board of Directors for the Boys and Girls Club of Moncton and the Riverview PC Association.
Ivan Kutsurenko
Support Desk Team Lead
Education: Bachelor's Degree in Electrical Engineering
Previous experience:
- Relational database coder - 4 yrs
- IT Assistant Director - 10 yrs
- IT Service Center Director/Owner - 10 yrs
- IT Support Specialist - 4 yrs
Years of IT industry experience: 20+
Hobbies and Interests: Spending time with kids, travelling, fishing, camping, fixing cars.
Chris McKay
Technical Alignment Manager
Education: Diplomas in networking, system administration, and programming
Previous experience:
- Financial Forecasting Database Design & Administration - TMG & Associates
- Independent consultant on networking and programming for several businesses
- Information Security Engineer - Wyndham Hotels and Resorts
Years of IT industry experience: 25+. I started programming at age 10. Designed and implemented my first custom database in a live business environment at 12, making it my profession in my 20s.
Hobbies and Interests: My kids, first and foremost. I also enjoy music, history, and thinking on life's great questions. Any time left after that is spent playing video games.
André Thibodeau
Service Delivery Manager
Education: Business Administration at University of Prince Edward Island
Previous experience:
- Owner - Hosted Exchange Ltd
- Network Administrator - City of Yellowknife
Years of IT industry experience: 30
Hobbies and interests: I enjoy fishing, biking, and skiing.
Roxy Yuen
Project Engineer
Education: Queen’s University – Computer Engineering
Certifications: Microsoft 365 Certified: Fundamentals
Previous experience:
- Maple Leaf Sports and Entertainment – IT Support Technician
- THP – Senior IT Specialist
- IBM Canada – Security Delivery Specialist
Years of IT industry experience: 10+ Years
Hobbies and Interests: TV, Gaming, Sports (hockey in particular)
Lynn Robertson
Controller
Responsibilities or expertise/specialties: All accounting activities
Education: NBCC Moncton – Accounting Technology
Previous experience:
Accounts Payable – Kent Building Supplies
Assistant to the Controller – Stardust Enterprises
Years of IT industry experience: 10+ years
Hobbies and interests: Travelling, healthy cooking, yoga & reality TV.
John Carlos Silva
Technical Support Engineer
Education: Bachelor's Degree in Computer Engineer with Emphasis in Software Engineer, Network Support Diploma
Previous experience:
Purolator - IT Support Specialist
Altitude Software - IT Support Engineer
Avaya - IT Senior Technical Support Specialist
Olos Tecnologia - IT Support Engineer
Aspect Software - Implementation Consultant
EDS - Electronic Data Systems: System Administrator I / Infrastructure Analyst II
Years of IT industry experience: 10+ years
Hobbies and interests: I'm a big fan of motorcycle riding and new technologies. I love spending time with family and traveling.
Tracy Mar
Office Manager
Education: Bachelor’s Degree in Hotel and Restaurant Management – University of Santo Tomas
Previous experience:
Guest Recognition Executive – The Ritz-Carlton Millenia, Singapore
Guest Recognition Coordinator – The Ritz-Carlton Millenia, Singapore
Front Desk Agent – The Ritz-Carlton Millenia, Singapore
Years of IT industry experience: I started my IT career with Strategic Technology in 2019 and grateful to be part of this team until present.
Hobbies and interests: I love traveling and having the chance to experience the local culture and food. I find that it helps me in relieving stress and recharge. I enjoy going to places to explore nature and spending time with my family.
Keith Merritt
Technical Support Engineer
Education: Open Polytechnic of New Zealand – Networking and System Administration
Certifications: CompTIA A+, Network+, Security+
Previous experience:
New Zealand Technology Group – Service Engineer
Freelance website development and IT consulting
Years of IT industry experience: 7+ years
Hobbies and interests: I enjoy all outdoor activities, spending time with my kids, gardening, playing guitar and stargazing through my telescope
Dee Ajibola-Crane
Centralized Services Manager
Education: Bachelor’s Degree in Computer Science at the University of Jos, Professional Diploma in Marketing at the Chartered Institute of Marketing, UK, and an MBA (Entrepreneurship & Technology Management) at the University of New Brunswick.
Certifications: Comptia A+, Cisco Certified Network Administrator, Azure Associate, Scrum Master, Six Sigma White Belt, ITIL v3
Previous experience:
Business and IT Consultant – Green Ergon LLC
Business Development Executive (Downstream Operations) – Green Ergon Limited
Marine, Commercial, & Retail Sales Manager – Oando Marketing PLC
IT Support Engineer – Oando PLC
Years of IT industry experience: 14+ years
Hobbies and interests: Watching business documentaries, riding motorcycles, and kickboxing
Johanna Santos
Marketing Administrator
Education: Bachelor’s Degree in Organizational & Social Communications – Universidad Autónoma de Bucaramanga, Colombia
Certifications: Bachelor’s Degree in Organizational & Social Communications.
Previous experience:
Administrative Coordinator – 3 years
Communications Coordinator – 3 years
Customer Service Assistant – 5 years
Years of IT industry experience: I had not worked in the IT business; it’s an interesting challenge every day.
Hobbies and interests:
I enjoy reading about Greek history and mythology. I am a lover of black coffee without sugar. The perfect plan is to watch movies with my daughters and my husband.
Kavya Gupta
Client Success Manager
Education: Bachelor’s Degree in Business and Management (B.Com) – Jiwaji University, India
Certifications: Project Management Professional (PMP), Scrum Master (CSM), ITIL V3, Lean Six Sigma
Previous experience:
Associate Consultant – Infosys BPM, India
Project Lead – Fidrox Technologies, India
Site Coordinator – CBRE, Singapore
Services Sales Support – EZDC Automation, Singapore
Senior Technical Support – Venjay Automation, India
Senior Technical Support - AT&T Communications, India
Customer Service - HSBC Canada, India
Years of IT industry experience: 10+ years
Hobbies and interests:
Travelling and getting acquainted with new culture, listening to music, cooking and spending time with my family
Benjamin Henderson
Business Development Specialist.
Education: Degree in Comedy Writing and Performance.
Certifications: CPR
Years of IT industry experience: 2+ officially, 15+ changing the HDMI and resetting the router for my parents.
Hobbies and interests:
Basketball, firewalls, video games, cloud server virtualization, golf, network security.
Shannon Edgett
Office Manager
Education:
Journalism - NBCC Woodstock
Photography – New Brunswick College of Craft and Design
Certifications:
10 ThetaHealing Certifications, THINK Institute
White Belt Certification, Lean Six Sigma
Medical Dispatcher (EMD) Certificate, International Academies of Emergency Dispatch
Previous experience:
Mindset Coach, Shannon Edgett
Regional Administrative Assistant – Scheduler, NB EMS
Manager – Bouclair Home
Assistant Manager – Addition Elle
Producer, Reporter – CBC Radio
Years of IT industry experience:
This is my first foray specifically into the IT industry, but I was a founding Community Access Center volunteer, and I have +20 years in customer service and admin roles.
Hobbies and interests:
Travel, camping, dance, music festivals, nature, hiking, self-development, gardening.
