Our Team

Sean Robertson

Sean Robertson

President & CEO

Education: Atlantic Computer Institute, Systems Analysis and Programming

Certifications: Microsoft Small Business Specialist

Previous experience:
Chief Information Officer - Imperial Manufacturing Group
Vice President, Operations and Information Technology - Imperial Manufacturing Group
Director, Customer Service and Information Technology - Imperial Manufacturing Group
Six Sigma Green Belt - General Electric Appliances Canada
Manager, Parts Distribution and Logistics - General Electric Appliances Canada
Customer Service Manager - General Electric Appliances Canada
IT Team Leader - General Electric Appliances Canada

Years of IT industry experience: 40, I developed and sold my first payroll system when I was 15.

Hobbies and interests:
I love to play guitar and jam with my two sons, Matt (guitar) and Nick (drums). I serve on the Board of Directors for the Boys and Girls Club of Moncton and the Riverview PC Association.


Ivan Kutsurenko

Ivan Kutsurenko

Technical Alignment Manager

Education: Bachelor's Degree in Electrical Engineering

Previous experience:

  • Relational database coder - 4 yrs
  • IT Assistant Director - 10 yrs
  • IT Service Center Director/Owner - 10 yrs
  • IT Support Specialist - 4 yrs

Years of IT industry experience: 20+

Hobbies and Interests: Spending time with kids, travelling, fishing, camping, fixing cars.


Chris McKay

Chris McKay

Technical Alignment Manager

Education: Diplomas in networking, system administration, and programming

Previous experience:

  • Financial Forecasting Database Design & Administration - TMG & Associates
  • Independent consultant on networking and programming for several businesses
  • Information Security Engineer - Wyndham Hotels and Resorts

Years of IT industry experience: 25+. I started programming at age 10. Designed and implemented my first custom database in a live business environment at 12, making it my profession in my 20s.

Hobbies and Interests: My kids, first and foremost. I also enjoy music, history, and thinking on life's great questions. Any time left after that is spent playing video games.


André Thibodeau

André Thibodeau

Service Delivery Manager

Education: Business Administration at University of Prince Edward Island

Previous experience:

  • Owner - Hosted Exchange Ltd
  • Network Administrator - City of Yellowknife

Years of IT industry experience: 30

Hobbies and interests: I enjoy fishing, biking, and skiing.


Dee Ajibola-Crane

Dee Ajibola-Crane

Centralized Services Manager

Education: Bachelor’s Degree in Computer Science at the University of Jos, Professional Diploma in Marketing at the Chartered Institute of Marketing, UK, and an MBA (Entrepreneurship & Technology Management) at the University of New Brunswick.

Certifications: Comptia A+, Cisco Certified Network Administrator, Azure Associate, Scrum Master, Six Sigma White Belt, ITIL v3

Previous experience:
Business and IT Consultant – Green Ergon LLC
Business Development Executive (Downstream Operations) – Green Ergon Limited
Marine, Commercial, & Retail Sales Manager – Oando Marketing PLC
IT Support Engineer – Oando PLC

Years of IT industry experience: 14+ years

Hobbies and interests: Watching business documentaries, riding motorcycles, and kickboxing


Brad Fuller

Brad Fuller

Senior Systems Administrator

Education:
Degrees in Computer Engineering and Computer Science

Certifications:
MCSE/MCSA, MCT, CCIE, Datto Continuity Specialist, Sophos Certified Engineer, CompTIA A+, CompTIA Linux+, CompTIA Network+, CompTIA PenTest+, CompTIA Security+, CompTIA Server+, IBM/Lenovo, Dell, HP Certified Technician

Previous experience:
Corporate IT Manager - The Cabot Collection
IT Support Specialist - Great Canadian Gaming
IT Client Support Analyst - Ontario Lottery and Gaming
Lead IT Supervisor - Neil Corporate Services
Independent IT Consultant

Years of IT industry experience:
35+ years

Hobbies and interests:
Avid gamer, long motorcycle rides around the island with my wife, black coffee, and my bearded dragon.


Kavya Gupta

Kavya Gupta

Client Success Manager and Interim Service Desk Coordinator

Education: Bachelor’s Degree in Business and Management (B.Com) – Jiwaji University, India

Certifications: Project Management Professional (PMP), Scrum Master (CSM), ITIL V3, Lean Six Sigma

Previous experience:
Associate Consultant – Infosys BPM, India
Project Lead – Fidrox Technologies, India
Site Coordinator – CBRE, Singapore
Services Sales Support – EZDC Automation, Singapore
Senior Technical Support – Venjay Automation, India
Senior Technical Support - AT&T Communications, India
Customer Service - HSBC Canada, India

Years of IT industry experience: 10+ years

Hobbies and interests:
Travelling and getting acquainted with new culture, listening to music, cooking and spending time with my family


John Carlos Silva

John Carlos Silva

Technical Support Engineer

Education: Bachelor's Degree in Computer Engineer with Emphasis in Software Engineer, Network Support Diploma

Previous experience:
Purolator - IT Support Specialist
Altitude Software - IT Support Engineer
Avaya - IT Senior Technical Support Specialist
Olos Tecnologia - IT Support Engineer
Aspect Software - Implementation Consultant
EDS - Electronic Data Systems: System Administrator I / Infrastructure Analyst II

Years of IT industry experience: 10+ years

Hobbies and interests: I'm a big fan of motorcycle riding and new technologies. I love spending time with family and traveling.


Keith Merritt

Keith Merritt

Technical Support Engineer

Education: Open Polytechnic of New Zealand – Networking and System Administration

Certifications: CompTIA A+, Network+, Security+

Previous experience:
New Zealand Technology Group – Service Engineer
Freelance website development and IT consulting

Years of IT industry experience: 7+ years

Hobbies and interests: I enjoy all outdoor activities, spending time with my kids, gardening, playing guitar and stargazing through my telescope


Roxy Yuen

Roxy Yuen

Project Engineer

Education: Queen’s University – Computer Engineering

Certifications: Microsoft 365 Certified: Fundamentals

Previous experience:

  • Maple Leaf Sports and Entertainment – IT Support Technician
  • THP – Senior IT Specialist
  • IBM Canada – Security Delivery Specialist

Years of IT industry experience: 10+ Years

Hobbies and Interests: TV, Gaming, Sports (hockey in particular)


Lynn Robertson

Lynn Robertson

Controller

Responsibilities or expertise/specialties: All accounting activities

Education: NBCC Moncton – Accounting Technology

Previous experience:
Accounts Payable – Kent Building Supplies
Assistant to the Controller – Stardust Enterprises

Years of IT industry experience: 10+ years

Hobbies and interests: Travelling, healthy cooking, yoga & reality TV.


Johanna Santos

Johanna Santos

Marketing Administrator

Education: Bachelor’s Degree in Organizational & Social Communications – Universidad Autónoma de Bucaramanga, Colombia

Certifications: Bachelor’s Degree in Organizational & Social Communications.

Previous experience:
Administrative Coordinator – 3 years
Communications Coordinator – 3 years
Customer Service Assistant – 5 years

Years of IT industry experience: I had not worked in the IT business; it’s an interesting challenge every day.

Hobbies and interests:
I enjoy reading about Greek history and mythology. I am a lover of black coffee without sugar. The perfect plan is to watch movies with my daughters and my husband.


Tracy Mar

Tracy Mar

Office Manager

Education: Bachelor’s Degree in Hotel and Restaurant Management – University of Santo Tomas

Previous experience:
Guest Recognition Executive – The Ritz-Carlton Millenia, Singapore
Guest Recognition Coordinator – The Ritz-Carlton Millenia, Singapore
Front Desk Agent – The Ritz-Carlton Millenia, Singapore

Years of IT industry experience: I started my IT career with Strategic Technology in 2019 and grateful to be part of this team until present.

Hobbies and interests: I love traveling and having the chance to experience the local culture and food. I find that it helps me in relieving stress and recharge. I enjoy going to places to explore nature and spending time with my family.


Shannon Edgett

Shannon Edgett

Office Manager

Education:
Journalism - NBCC Woodstock
Photography – New Brunswick College of Craft and Design

Certifications:
10 ThetaHealing Certifications, THINK Institute
White Belt Certification, Lean Six Sigma
Medical Dispatcher (EMD) Certificate, International Academies of Emergency Dispatch

Previous experience:
Mindset Coach, Shannon Edgett
Regional Administrative Assistant – Scheduler, NB EMS
Manager – Bouclair Home
Assistant Manager – Addition Elle
Producer, Reporter – CBC Radio

Years of IT industry experience:
This is my first foray specifically into the IT industry, but I was a founding Community Access Center volunteer, and I have +20 years in customer service and admin roles.

Hobbies and interests:
Travel, camping, dance, music festivals, nature, hiking, self-development, gardening.