As more companies embrace remote and hybrid work, reliable communication tools have become essential. Traditional phone systems often limit flexibility and add unnecessary costs. Voice over Internet Protocol (VoIP) solutions bridge those gaps, providing a secure, cloud-based way to manage voice, video, and chat from anywhere.
Microsoft has officially embedded Copilot Chat into its 365 suite — free of charge. It now lives as a side panel in your documents and spreadsheets, ready to help with writing, number crunching, and brainstorming on demand. Let’s unpack how this integration works, what’s new inside the free tier, and why it matters for modern workplaces.
The playbook for video marketing has been completely rewritten. A modern strategy now focuses on TikTok, Instagram Reels, Facebook Reels, and YouTube Shorts. Discover how to develop content that grabs attention instantly and use the algorithm to grow your brand at scale.
Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through.
Security should be a top priority on Windows PCs, but it doesn’t have to be complicated. This article outlines 10 practical ways to protect your devices from common threats, ensuring robust protection across the board.
Use stronger passwords
Passwords are often the first and easiest target for cybercriminals.
Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs.
As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.
VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.
The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the future.
From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions.
