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Quality of Service: A VoIP system essential

Voice over Internet Protocol (VoIP) has become the top communication system of choice for many small- to medium-sized businesses. If your business is looking to switch to VoIP, make sure to ask potential providers about their Quality of Service (QoS). This is because the best QoS is essential for ensuring your company’s success. In this […]

7 Types of video content to boost your marketing campaigns

More and more businesses are using video marketing to achieve their marketing goals. In fact, the Content Marketing Institute said that video will be the top investment for marketers in 2022. If you too are interested in creating effective videos, you first need to know the different types of video content that will help you […]

Keyboard shortcuts you can use in Windows 10 and 11

Technology makes work easier, and something as simple as keyboard shortcuts can save you a lot of time. If you have a Windows 10 or 11 computer, then you may find these keyboard shortcuts very handy. Snap Snap allows you to put two to four windows side by side, making it easier to compare documents […]

Tips for moving your business’s UC system to the cloud

Migrating your unified communications (UC) systems to the cloud can offer many benefits for your business. Perhaps the most obvious one is the increased scalability that comes with cloud-based solutions. This means you can quickly and easily add more users or bandwidth as your needs grow. You can also take advantage of augmented security features […]

New features and functions in MS Excel 2021 for Windows

Businesses use Microsoft Excel to record sales, manage finances, and track inventory levels, among other activities. The new version of Microsoft Excel for Windows offers some great new features and functions that will make your life easier. Features exclusive to Excel 2021 for Microsoft 365 The following new features are available for Excel for Microsoft […]

How to secure customer data collection

Modern businesses rely on customer data to improve their services and outperform their competitors. In a report by Deloitte and Touche, companies that use customer data to make decisions increased their profits by 60%. Unfortunately, data collection is now more difficult due to stricter privacy laws resulting from the rising number of security breaches. This […]

Easily log into your device with Windows Hello

When it comes to accessing devices, entering a password is a hassle, not to mention fast becoming obsolete in terms of providing strong security. Thankfully, Windows 10 and 11 users can use Windows Hello, a feature that provides a convenient and secure way to log in with just a look, a touch, or a PIN […]

What you need to know about VoIP theft of service

Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems? VoIP theft of service is a serious issue that impacts businesses’ VoIP networks and can result in significant financial losses. In this article, we will discuss what VoIP theft of […]

Why Office Delve is essential for SMBs

Indeed, since its initial release, Microsoft 365 has helped many companies improve productivity, collaboration, and efficiency. Bringing all these benefits together is Microsoft’s Office Delve. What is Office Delve? Office Delve is a cloud-based data solution, file hub, enterprise social network, and collaborative tool developed using Microsoft Graph. Delve is available for Microsoft 365 Business […]