Blog

Unlocking the full potential of remote work with VoIP

May 29th, 2024 VoIP

As businesses adapt to the evolving landscape of remote work, the need for robust and efficient communication tools becomes increasingly critical. Voice over Internet Protocol (VoIP) offers a revolutionary approach to remote communication, providing unmatched accessibility and a host of features designed to keep teams connected and productive.

Ad-free experience: Step-by-step instructions to disable ads in Windows 11

Windows 11 brings a host of new features and a fresh interface, but it also comes with an unwelcome addition: ads. Whether they’re in the Start Menu, on the lock screen, or embedded in various apps, these ads can be annoying and intrusive. If you’re looking to create an ad-free experience on your Windows 11 device, follow these simple instructions to disable ads.

Turn hold time into gold by enhancing your VoIP on-hold messages

May 15th, 2024 VoIP

For many businesses, Voice over Internet Protocol (VoIP) on-hold messages are an afterthought — a necessary evil to fill the silence while customers wait. But did you know that wait times could be transformed into powerful marketing tools? By carefully crafting VoIP on-hold messages, you can keep your customers engaged and enhance their overall experience.

Combat phishing with Microsoft 365 Defender

Phishing might sound complicated, but the basic concept is simple: deception. Criminals try to trick you into revealing personal information or clicking on dangerous links. This blog will equip you with the knowledge to recognize phishing attempts and leverage Microsoft 365 Defender’s advanced protection to stay safe online.

How cloud-based OMS empowers your eCommerce business

eCommerce thrives on happy customers, but managing a growing order volume can strain your ability to deliver exceptional experiences. What’s worse, traditional methods often fall short of current demands. Discover how a cloud-based order management system (OMS) empowers you to streamline operations, minimize errors, and provide valuable information.

Why softphones are the perfect business communication solution

April 26th, 2024 VoIP

Are you searching for a communication solution that’s as dynamic as your business environment? Softphones emerge as a compelling contender, offering a host of features tailored to meet the unique needs of modern enterprises. From enhanced mobility to cost savings, softphones present a comprehensive solution ideal for businesses wanting to elevate their communication strategies.

5 Security measures you need for VoIP

April 12th, 2024 VoIP

Businesses are increasingly relying on Voice over Internet Protocol (VoIP) systems due to their cost-effectiveness and enhanced features. However, VoIP systems are not without security risk — these systems are also a potential entry point for cyberattacks.

Unlock your team’s peak productivity with Viva Insights

Wondering how your team can get past its productivity plateau? Feeling like there’s untapped potential hidden within your workflows? Your search for answers ends with Viva Insights. This innovative tool from Microsoft uses the power of data to analyze your team’s collaboration patterns and identify areas for improvement.