Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization.
Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a document electronically with any device.
In May 2019, Microsoft will be releasing another Windows 10 major update with security patches, bug fixes, and new features. More than improving user experience, these updates will help your organization secure your IT systems. If you can’t afford to let an update be a long and frustrating process, here are some tips that will speed it up.
Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP).
Backup your data, applications, and servers
Today, companies are more dependent than ever on IT and data.
Hypervisors have changed the game of cybersecurity. They provide unmatched cyber protection for your data as they keep it in the cloud. However, hypervisors still have vulnerabilities that hackers can exploit. Find out how their weak points can be addressed.
G Suite is Google’s all-in-one computing, productivity, and collaboration tool. It comprises of Gmail, Hangouts, Calendar, Google+, Docs, Sheets, and more, allowing for better collaboration, data sharing, and work efficiency. Here’s how to configure it.
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type.
It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that's not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features.
Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers.
The ransomware threat isn’t going away anytime soon, which is bad news for computer users everywhere. Fortunately, Windows 10 has built-in security features to keep you from falling victim to ransomware.
Controlled Folder Access
This feature allows you to list certain documents and folders as “protected.
Small- and medium-sized businesses (SMBs) nowadays are more competitive than ever. As an SMB owner, you’re probably constantly looking for ways to boost your social media presence, outdo your competitors, and increase profits. Here are some ways to do that.
