Maximizing success: The benefits of regular technology business reviews to SMBs

If you’re running a small- or medium-sized business (SMB), then you know that managing your company’s IT system can be a real challenge. This is especially true if you don’t have a lot of human or technological resources at your disposal. Fortunately, there is a way to ensure that your SMB’s IT assets are performing […]

How CEOs From Atlantic Canada Can Quickly Eliminate Tech Problems In Their Business

Now more than ever, we depend on technology to run our business (and our lives). When the "internet goes down," most businesses are at a standstill until they are back online, costing thousands in lost productivity and sales. 

It's not just the BIG problems but things like file access, password protection, being able to print and recovering files or versions of files that were accidentally overwritten or deleted.

Why your company needs technology business reviews

Businesses across all industries need to invest in technology to remain competitive. But because not all technologies deliver on their promised benefits, it’s vital for business leaders and/or their IT partners to make sure that their technology investments are worth keeping. Here’s how technology business reviews can help in that regard. A technology business review […]

How embracing new tech can benefit your business

As a business owner, you understand the importance of upgrading your company’s technology infrastructure. You’re also aware that technology isn’t cheap, which is perhaps why you’re hesitant to invest in new hardware and software. But putting off or ignoring these upgrades altogether could mean missing out on benefits that add value to your business, including […]

What you need to know about virtualization

Keeping costs low and productivity high are keys to business success, but these aren’t easy to achieve if you’re relying on traditional in-house servers. Virtualization is one solution to this challenge, so let’s take a closer look at how it works. What is virtualization? Virtualization is the creation of a virtual version of a device […]

How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]