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What you need to know about VoIP phishing

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake […]

Boosting productivity with Workplace Analytics

Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace […]

Top reasons for technology business reviews

Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews. A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party […]

How to remove bloatware from your Windows 10 PC

Bloatware is pre-installed software (that may or may not be malicious) that typically requires an unwarranted amount of disk space, slowing down your computer and exposing you to more cybersecurity risks. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage layouts and pop-ups were making […]

VoIP call quality issues and how to fix them

With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality. Here are some of the common problems and how to address them. […]

How virtual reality helps small- and mid-sized business

Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this technology is changing how they normally do business in wonderful ways. Create your own VR prototypes With […]

Microsoft changes how it updates Windows 10

Before, whenever Microsoft’s hardware partners released updates on their drivers, those updates caused multiple problems for Windows 10 users. To resolve that, Microsoft revised the way it updates Windows 10. First, let’s distinguish between driver updates and operating system (OS) updates: Driver updates – A driver is software that allows your computer’s OS to communicate […]

Unified communications defined

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It […]

Rediscover Office 365 with Surface

Microsoft’s Surface line does not only have the most powerful Intel Core processors, but it also offers unprecedented integration with Office 365. With unique touchscreen capabilities and advanced accessories, Surface devices enable you to work with the popular productivity suite in new and exciting ways. Audio transcription in Word This new feature allows audio files […]