The latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense.

According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them.

The Internet is a powerful platform that brings people together on a global level while giving them access to a wealth of information anytime they please. With the good, comes the bad - some utilize their skills in committing cyber crimes from the comfort of their own homes.

Even an IT novice can recognize the scourge of ‘bloatware’ on new hardware. It doesn’t matter what type of new gadget you’ve purchased, it’s bound to come loaded with unnecessary apps and software that the manufacturer believes will drive you to purchase more of their products.

Just understanding what office virtualization is can be difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small and medium-sized businesses, there isn’t even a standardized way to go about virtualizing your company.

One of the skills crucial to the success of businesses today is digital literacy. This isn’t the proficiency of reading and reciting gadget labels, but according to Cornell University, "the ability to find, evaluate, utilize, share, and create content using information technologies and the Internet.

Microsoft smartphones have always seemed to pale in comparison to Android and Apple devices. Perhaps one of the largest reasons why is because it entered the smartphone game too late. And the recent “strategic retreat” from the consumer market only suggests that Microsoft is far from reaching their initial goals with their mobile platform.

Productivity, collaboration, freedom. These words are often touted when the benefits cloud technology are mentioned. But do all businesses that make the cloud switch achieve these? Unfortunately the answer is no. Some businesses flounder in the new technology, and some even become less productive because of it.

Earlier this month, Microsoft made a huge announcement regarding Office that hasn’t received much attention. While there is a lot of interest in web-based versions of Microsoft Office, many organizations avoided the Office Online services for fear of compromising their privacy and security.

While you can take many security precautions to protect your organization, a cyber attack is always possible because of human error. Microsoft, however, is trying to change this. In the coming weeks, the technology giant plans to launch a new security feature for Outlook, but only if you’re an Office 365 user.