Microsoft products usually have an end-of-support date, where no more feature updates and security patches will be offered. However, earlier this month, Microsoft has released a security update for Windows XP, an operating system that has been unsupported since 2014. Although releasing a patch for an old system seems unusual, Microsoft does have its reasons.

As machine learning, digital storage, and analytics software get more advanced, data is becoming more valuable than ever. Even businesses that don’t rely on data to operate are starting to find ways to get more value out of their information. Microsoft’s newest platform is an excellent example of that -- and it’s free!
What is Power BI?
Released in the spring of 2016, Power BI is Microsoft’s business analytics platform.

Cybercriminals have been relentless throughout 2017. In the past couple of months, hackers discovered new malware strains and software vulnerabilities that have overwhelmed thousands of businesses worldwide. But despite these new attacks, hackers still have an old, yet effective trick up their sleeves: phishing scams.

Press Release
Strategic Technology Associates Inc Ranked Among Top 501 Managed IT Service providers by MSPmentor
10th Annual MSP 501 Ranking and Study Identifies World’s Most Progressive MSPs in Information Technology

DATE June 18th, 2017: Strategic Technology Associates again ranks among the world’s most progressive 501 Managed IT Service Providers (MSPs), according to MSPmentor’s 10th annual MSP 501 Worldwide Company Rankings.

Business owners barely had time to acquaint themselves with virtualization before the next trend stormed onto the scene. Although container and virtualization applications both allow users to divvy up software and hardware more efficiently, containers have many advantages over virtualized machines.

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying.

Windows Snapping

If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features.

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother.

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction.

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips to get you started.